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I don't have my insurance card with me, can I still receive care?
If you had previously provided us your insurance information, and it has not changed since we last saw you, then you don't need to worry because we have it on file for you.
If you are a new patient to the practice, we would help you locate your insurance information prior to receiving care.
What is your new patient procedure?
New patients can follow this link to register or book an appointment with us.
I am feeling suicidal, where/how can I get help?
If you're experiencing emotional distress, the resources below provide free and confidential support 24/7. If this is an emergency, call 911.
Call 1-800-273-8255
Text HOME to 741741
What Insurances do you accept?
As of 6/23/2023, we can only accept self-pay, United Healthcare, Aetna, Cigna, MHN, Medicare, Oxford, Oscar, and Anthem BlueCross California, Medi-Cal.
Where can I get my lab work and imaging tests done?
Diligence Care Plus uses LabCorp and Radnet facilities for all diagnostic testing. There are several locations throughout the Inland Empire/California to serve your laboratory and imaging needs.
Where can I find information about covid-19?
You can find covid-19 information and guidelines on the California Covid-19, Federal government, and the CDC websites by clicking on the links below:
1. California Official Covid-19 website: California All
2. CDC Official Covid-19 website: COVID-19 Update
3. Federal Government Covid-19 Information: COVID-19
How is Diligence Care Plus protecting my privacy?
Your privacy is of utmost importance to us. We have taken various security measures to protect your health information in our physical and digital locations. Please see our Privacy Policy page to review our HIPPA and privacy practices.
How much will my copayment be?
You co-pay is usually determined by your insurance provider and found in your Explanation of Benefits (EOB). After we run your eligibility, we would be able to give you a close estimate of how much your co-pay would be. While this amount is usually accurate, the final amount is determined by your insurance provider and you are responsible for any underpayment.